QParents is a free digital platform that enables parents to conveniently access and view a range of your child's school data and efficiently complete school-related administrative processes.
Benefits of QParents
QParents provides parents with 24/7 online access to:
- receiving automated reminders (eg excursions)
- receiving and paying invoices (SRS, excursions, events)
- academic reports (downloadable PDF's)
- student attendance - provide reason for absence
- consent management
- student timetable
Registration
The registration process requires parents/carers to either:
- Complete an online identity check - provide 100 points identification (eg driver's licence, Medicare Card, Passport) - this is the preferred method
- Register online, and then complete identity check at school (more information in 'troubleshooting' below)
Families already registered with QParents do not need to re-register.
While students maintain their enrolment in an Education Queensland school, their associated QParents portal should remain active and accessible.
Troubleshooting
- Adding additional parents and carers – QParents invitations are automatically generated, and sent to the first listed parent/carer. Additional parents/carers who are already listed as authorised OneSchool contacts can be sent a separate QParents invitation upon request by email to office@springwoodshs.eq.edu.au
- Not enough ID to complete ID verification online – Parents / carers with less than the required points in the ID section for QParents need to enter an online application with any documents they do have to start the process. After this, the parent/carer needs to come to the School Office to present the remainder of their ID. Please keep in mind that parents / carers in this situation must have finished the registration process before coming to school. This online registration process includes linking your account to the student using the student's EQ ID. To locate your child's student ID, look at student timetables, student cards or academic reports.
- Updating your details – The school is unable to update parent email, mobile phone number or reset QParents passwords.
Find out more about QParents External link and download the app today. 